Details you fill in
- Business name
- Phone for enquiries
- WhatsApp number (adds a WhatsApp button)
- Address or area
- Opening hours
- Collections
- Hallmark and purity
- Savings scheme
- Custom orders
- Home
- Chatbot templates
- Jewellery shops
Free chatbot template
AI chatbot for jewellery shops
Customers ask about collections, hallmarking, schemes and custom designs at all hours, especially before festivals and weddings. This chatbot answers on your website in Hindi, Hinglish or English, never quotes a gold rate it does not know, and invites serious buyers to call, WhatsApp or visit.
- Ready in about 5 minutes
- No coding
- Pay in INR
Quick answer
What does a chatbot do for jewellery shops?
It answers the questions your visitors ask every day, straight away and at any hour, from the details you give it. When someone is ready to buy or book, it saves their name and mobile number for your team, offers a WhatsApp button, or creates a ticket for a person to follow up.
Questions it answers for jewellery shops:
- “Is your gold BIS hallmarked?”
- “Do you have a gold savings scheme?”
- “Can you make a custom design?”
- “Do you have lightweight bridal sets?”
- “What are the showroom timings?”
- “Where is the showroom?”
Test it with your own jewellery shop details
Type your details below, then ask the chatbot questions like a real visitor would. It answers only from what you enter, so you see exactly what your customers would see. Happy with it? Sign up free to set it up and get the code for your website.
2. Chat with it
Your chatbot appears here after you press Create my demo chatbot.
Like what you see? Sign up free, confirm your details and get the code to put this chatbot on your website.
Use this chatbot on my websiteYou have reached the demo limit. Sign up free to keep chatting and to use this chatbot on your website.
Sign up freeThis is a demo: answers come only from the details you entered, and it is not connected to a real website.
What the jewellery shop template sets up for you
You fill in a short form. Every detail you add becomes an instant answer; anything you leave empty is skipped, so the chatbot never shows a blank answer.
What you get
- Instant answers for: Collections, Hallmark, Savings scheme, Custom orders, Timings, Location, Contact
- Quick reply buttons: Collections, Gold savings scheme, Custom designs, Showroom timings
- A greeting and rules written for jewellery shops
- A name + mobile number form before the chat starts
- A WhatsApp button when you add your WhatsApp number
Built for jewellery shops in India
Hindi, Hinglish or English
It replies in the language the visitor writes in, with polite "aap" by default.
Leads with mobile numbers
Ask for a name and mobile number before the chat. Every enquiry lands in your dashboard and inbox.
WhatsApp button
Visitors who prefer to talk can open WhatsApp with your number in one tap.
Instant answers
Everyday questions such as fees or timings get your own answer instantly, without paying for an AI reply.
No made-up promises
It answers from your details and is told never to invent prices, dates or offers.
Hand-off to your team
Reply to a visitor yourself, live in the chat (Starter and up), or let “Talk to Human” turn the chat into a ticket for your staff.
Connect your chatbot to your own software
If you keep this information in your own software, your developer can connect it through one secure API endpoint. The chatbot then shows today's answers as cards, instead of what you typed in once.
Gold and silver rates
Today's rates. Always send as_of, so nobody reads an old rate as today's.
Search designs
Find by words, metal, purity or budget.
Order status
Where a custom order stands. Asks for the order number and phone.
Repair status
Whether a repair is ready. Asks for the job number and phone.
It only reads: nothing is booked or changed, and private answers need the visitor's phone or email. Available on the Starter plan and above. Read how to connect a chatbot to your API.
Live on your website in 3 steps
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1
Pick the jewellery shop template
Sign up free, open Chatbots and choose Jewellery shop. Fill in your collections, hallmark and purity, savings scheme and timings.
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2
Test the answers
Your chatbot is ready with instant answers, quick replies and a lead form. Try it in the Widget tab and change anything you like.
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3
Paste one script tag
Copy the one-line script into your website. It works on WordPress, Wix, Shopify and plain HTML.
Creating the chatbot is free and each AI reply uses credits from your plan. See pricing in INR or read what a website chatbot costs in India.
Chatbots for jewellery shops: questions
More in the chat widget overview and the install guide.
Will the chatbot quote today's gold rate?
No. Rates change through the day, so the template tells the chatbot never to quote a rate, final price or discount that is not in your details, and to invite the visitor to call, WhatsApp or visit.
Can it explain our savings scheme?
Yes, from the text you enter. Keep it to the main points and send customers to the showroom for full terms.
Can it show our designs?
It answers in text. You can add your catalogue or lookbook to a knowledge base so the chatbot can answer questions about it.
Can it reply in Hindi or Hinglish?
Yes. The template replies in the language the visitor uses: Hindi, Hinglish or English.
Do customers need to share their details?
The chat asks for a name and mobile number before starting, and you can change this in the Widget tab. Add a privacy notice if you collect numbers.
Can the chatbot show live data from my own system?
Yes, if your developer connects your own system. The chatbot can then show live answers such as gold and silver rates, search designs, branches and stores. It can also look up order status, repair status after the visitor gives their reference number and phone, which your system checks. Only read-only: nothing is booked or changed. Available on the Starter plan and above.
Can I test the chatbot with my own business details without signing up?
Yes. Fill in the demo form on this page and chat with the chatbot built from your details — no signup needed. It answers only from what you type, nothing is saved in an account and the details are kept for 24 hours. Happy with it? Sign up free to set it up on your website.
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Set up your jewellery shop chatbot today
Free to create. Fill in your details, test the answers and paste one script tag.