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Review Response Generator: Reply to Google Reviews in English, Hindi or Hinglish, Free

Paste the Google or customer review, choose a tone, the star rating and a reply language such as English, Hindi, Hinglish, Gujarati or Tamil, and press Write reply. You get a short, polite response to edit and post, free and with no signup. For a negative review, pick the apologetic tone. It never invents discounts or promises, so check it before you publish.

0 / 1,500 Try an example:
Hinglish is Hindi written in English letters.
Used to sign the reply.

We do not store the text you enter. It is sent to an AI provider only to produce the result, and AI output can contain mistakes: check it before you use it.

How it works

How to use the review reply generator

  1. Paste the review (up to 1,500 characters).
  2. Choose a tone, the star rating and a reply language: English, Hindi, Hinglish, Gujarati, Marathi, Tamil, Telugu, Bengali or Kannada.
  3. Press Write reply, edit it to sound like you, then post it.
Good for

Where people use it

  • Local businessesAnswer Google Business Profile reviews without staring at a blank box.
  • Shops and restaurants in IndiaReply in the language your customer wrote in, or in Hindi or Hinglish for a warmer local touch.
  • Online sellersReply to marketplace and shop reviews in a consistent voice.
  • Hotels and restaurantsHandle praise and complaints quickly and politely.
Under the hood

How the AI review reply generator works

Replying to every review takes time, and a rushed answer to an angry customer can make things worse. This tool drafts a reply for you. It reads the review, the star rating and the tone you choose, and writes a short, polite response that you can edit and post on Google, Yelp, Trustpilot, Facebook or any other site.

What the AI looks at in a review

The model reads the review for what the customer actually said: what went well, what went wrong and how they feel about it. If you add the star rating, it uses that to judge how serious the complaint is. If you add your business name, it uses it to sign the reply.

It is told to answer only from the review. It does not invent discounts, refunds, dates, staff names or promises, because a made-up promise in a public reply can cause real problems. If you want to offer something, add it yourself before you post.

How the tone setting changes the reply

Professional is calm and brief. Friendly is warmer and more personal. Apologetic leads with an apology and is the best starting point for a 1 or 2 star review. Formal suits hotels, clinics, law firms and other businesses where a polished voice is expected. You can also choose a reply language, or leave it on "Same as the review" so a Hindi review gets a Hindi answer. Indian languages are listed first: Hindi, Hinglish (Hindi in English letters, the way many customers actually type), Gujarati, Marathi, Tamil, Telugu, Bengali and Kannada.

What makes a good reply to a negative review

A good reply thanks the customer, acknowledges the specific problem without arguing or blaming them, says what you will do about it and offers a way to continue the conversation offline. Future customers read your replies as much as the review itself, so a calm, specific answer shows how you treat people when something goes wrong.

For positive reviews, keep it short, thank the person by name if they gave one, mention one detail from their review so it does not look copied, and invite them back.

Edit before you post

Treat the result as a strong first draft. Add a personal detail, check that nothing in it is untrue, and remove anything that does not apply. Never paste the same reply under many reviews, since platforms and readers notice repeated text.

Doing this at scale

If you handle many locations or hundreds of reviews, the same feature is available as the review reply API, so you can draft answers inside your own dashboard and have a person approve them before they go live.

For developers

Use this in your own app

The same feature is a REST endpoint with a free monthly quota on every plan, so you can add it to your product without building prompts or parsing.

Paid plans are priced in Indian rupees with 18% GST included, and you pay with Razorpay. See plans.

See the API Get an API key 
curl -X POST https://rsflowhub.com/api/v1/ai/review-reply \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"review": "The food was cold.", "rating": 2, "tone": "apologetic"}'
FAQ

Questions about the review reply generator

More in the FAQ centre, or contact us.

Can I use the reply as it is?
Treat it as a first draft. Add your business name or a personal detail, and remove anything that does not apply, before you post it.
How do I reply to a negative Google review?
Reply quickly and stay calm. Thank the customer, apologise for what went wrong without arguing or blaming them, say what you will do about it, and offer a way to continue offline. Choose the apologetic tone for this.
Does it promise refunds or discounts?
No. The generator is told not to invent prices, dates or promises. Add an offer yourself if you want to make one.
Is the review text stored?
We do not save the review in a database. It is sent to an AI provider to write the reply, and the result may be kept in a short-lived cache (24 hours) so a repeat of the same review is instant. We only count uses.
Can I automate this for many reviews?
Yes. The same feature is available as the Review Reply API.
How do I respond to a 1 star Google review?
Reply quickly, thank the customer, apologise for the specific problem without arguing, say what you will do and offer to talk offline. Choose the apologetic tone and set the rating to 1 star to get a draft that follows this pattern.
Should I reply to positive reviews too?
Yes. A short, specific thank-you shows you read the review and encourages other happy customers to leave one. Use the friendly tone for a warm reply.
Can I reply to Google reviews in Hindi, Hinglish or Gujarati?
Yes. Choose the reply language, or keep Same as the review so the reply matches the language the customer used. Available languages are English, Hindi, Hinglish, Gujarati, Marathi, Tamil, Telugu, Bengali, Kannada, Spanish, French, German and Portuguese. Have a native speaker check replies that matter.
Will an AI reply look fake to customers?
It can if you paste it unchanged. Add your business name, one personal detail and a real next step, and the reply reads like a person wrote it.
Does it work for restaurants, hotels and small businesses?
Yes. It works for any business that gets reviews, including restaurants, hotels, clinics, shops and service providers. Formal and professional tones suit regulated or high-end businesses.

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