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Terms and Conditions

Last updated: November 1, 2026

Welcome to RSFlowHub. By creating an account or using our website, APIs, chat widget or forms, you agree to these terms. If you do not agree, please do not use the service.

RSFlowHub is operated from India.

1. Use of Services

RSFlowHub provides AI APIs, a chatbot widget, contact forms and related developer tools.

  • Use the service only for lawful purposes and in line with these terms.
  • Do not try to disrupt the service, get around rate limits or credit checks, or access other customers’ data.
  • Do not use the service to create spam, malware, or content that breaks the law or the usage policies of the AI providers listed in our Privacy Policy.
  • You must be at least 18 and able to enter a contract to open an account.

2. Your account and API keys

You are responsible for keeping your password and API keys secret and for all activity under your account. API keys belong on your server, never in browser or mobile app code. If a key leaks, revoke it from the dashboard at once (it stops working immediately); calls made with a leaked key before you revoke it are billed to your account.

3. Your content

You keep all rights to the text, documents and data you send to RSFlowHub and to the results you receive. You give us permission to process that content only to provide the service, as described in our Privacy Policy. We do not use it to train AI models. AI output can be wrong; check it before you rely on it, especially for legal, medical or financial decisions.

4. Plans, credits and charges

  • Prepaid plans, no automatic renewal. API and Forms plans are paid in advance for one month or one year through Razorpay. They do not renew or charge you automatically; when a plan ends, your account moves to the free plan unless you buy again.
  • How credits are charged. Each API call costs credits based on the endpoint and the size of your input (and output, for endpoints that generate text). The cost of every endpoint and the formula are published on the Limits & Credits page, and every call is listed in your usage dashboard.
  • Failed calls are not charged. Credits are reserved when a call starts and released if it fails. If we switch to a backup AI provider, the price stays the same.
  • Credit expiry. Monthly plan credits are valid until the end of that monthly period and do not roll over. Free monthly credits expire at the end of the calendar month. Bonus credits from a limited-time sign-in offer expire after the number of days shown with the offer. The soonest-expiring credits are always used first.
  • Prices and taxes. Prices are shown on the pricing page before you pay, and the total shown at checkout is the amount charged. A price change never affects a plan you have already paid for.
  • Spending limit. You can set a monthly spending limit in Dashboard → Billing; calls above it are refused instead of charged.

5. Refunds

Refunds follow our Refund & Cancellation Policy.

6. Our intellectual property

The RSFlowHub software, website, documentation and brand belong to us. You may use our code samples and SDK snippets in your own projects. You may not copy, resell or rebrand the service itself without written permission.

7. Service availability

We work to keep the service available and show its live health on our status page, but we do not currently offer an uptime guarantee (SLA). Maintenance and outages of our AI providers can cause interruptions.

8. Limitation of liability

The service is provided “as is”. To the extent the law allows, we are not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

9. Suspension and termination

We may suspend or close an account that breaks these terms, abuses the service or puts other customers at risk. Where possible we will tell you why first. You can stop using the service at any time and ask us to delete your account as described in the Privacy Policy.

10. Changes to these terms

When we change these terms we update the date at the top of this page. Continuing to use the service after a change means you accept the new terms.

11. Governing law

These terms are governed by the laws of India.

12. Contact

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