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WhatsApp Business Reply Generator: Answer Customers in English, Hindi or Hinglish

Paste the message a customer sent you on WhatsApp, pick a tone and, if you like, a language such as Hindi, Hinglish or Gujarati, and press Write reply. You get a short, friendly reply to copy and send, free and with no signup. It never invents prices, stock or timings: it leaves a placeholder like [price] for you to fill in.

0 / 1,000 Try an example:
Hinglish is Hindi written in English letters.
Used to sign the reply.

We do not store the text you enter. It is sent to an AI provider only to produce the result, and AI output can contain mistakes: check it before you use it.

How it works

How to use the whatsapp business reply generator

  1. Paste the customer's WhatsApp message (up to 1,000 characters).
  2. Choose a tone and, if you like, the reply language and your type of business.
  3. Press Write reply, fill in any [placeholder] such as the price, and send it on WhatsApp.
Good for

Where people use it

  • Shops and online sellersAnswer "price kya hai?", size and delivery questions quickly and politely.
  • Clinics, salons and coachingReply to timing, appointment and fee questions in the customer's own language.
  • Complaints and late ordersFind calm, caring words for a missing item or a delayed delivery.
Under the hood

How the WhatsApp Business reply generator works

For many small businesses in India, WhatsApp is the shop counter: customers ask prices, sizes, timings and delivery dates there all day. Typing a fresh, polite reply to each one takes time, and a rushed "price?" "800" exchange does not win orders. This tool reads the customer's message and writes a short, warm reply in the right language, which you check, complete and send.

What the AI looks at

The model reads the whole message and works out what the customer wants: a price, availability, a time, a booking, or help with a problem. It then writes a reply that answers each question in order, in two to four short sentences, the way people write on WhatsApp.

If you choose your type of business, such as a clinic or a coaching institute, the reply uses the right words for it. If you add your business name, it signs the reply.

Placeholders instead of made-up facts

The tool does not know your prices, stock or timings, so it is told never to guess them. Where a fact is needed it leaves a placeholder such as [price], [timing] or [delivery date]. Fill these in before you send. That way a reply can never promise a price or date you did not give.

English, Hindi, Hinglish and regional languages

Keep "Same as the message" and a Hinglish question gets a Hinglish answer, a Hindi question a Hindi answer. You can also pick the language yourself: English, Hindi, Hinglish, Gujarati, Marathi, Tamil, Telugu, Bengali or Kannada. Use "aap" and a polite tone by default; choose Short and direct for quick confirmations.

Good replies for common situations

Price and availability: confirm the item, give the price and the next step ("shall I keep one aside for you?"). Late or missing orders: apologise, say what you will check and by when. Bookings: confirm the time or offer the nearest free slot. Complaints: thank them for telling you, apologise for the specific problem and move to a call if needed.

From one reply to an automatic assistant

If the same questions arrive every day, put the answers on your website with the RSFlowHub chat widget. It answers visitors from your own FAQs and price list day and night, in Hindi, Hinglish or English, and passes leads and hard questions to you. Developers can use the same reply engine through the comment reply API.

For developers

Use this in your own app

The same feature is a REST endpoint with a free monthly quota on every plan, so you can add it to your product without building prompts or parsing.

Paid plans are priced in Indian rupees with 18% GST included, and you pay with Razorpay. See plans.

curl -X POST https://rsflowhub.com/api/v1/ai/comment-reply \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"comment": "Price kya hai?", "platform": "WhatsApp", "tone": "friendly", "language": "Hinglish"}'
FAQ

Questions about the whatsapp business reply generator

More in the FAQ centre, or contact us.

Does this send messages on WhatsApp for me?
No. It writes the reply and you copy it into WhatsApp yourself. It does not connect to your WhatsApp account. To answer website visitors automatically, use the RSFlowHub chat widget on your site.
Can it reply in Hindi, Hinglish or Gujarati?
Yes. Choose the reply language, or keep Same as the message so a Hinglish message gets a Hinglish reply. It also writes Marathi, Tamil, Telugu, Bengali and Kannada. Read regional-language replies once before you send them.
Will it make up prices or delivery dates?
No. It is told never to invent prices, stock, timings or dates. Where one is needed it writes a placeholder such as [price] or [timing] for you to fill in.
Is the customer's message saved?
We do not save the message in a database. It is sent to an AI provider to write the reply, and the result may be kept in a short-lived cache (24 hours) so a repeat is instant. We only count uses. Avoid pasting phone numbers or other personal details.
Is this tool made by WhatsApp?
No. RSFlowHub is not affiliated with WhatsApp or Meta. The tool simply writes reply text that you can use in any chat app.
How do I reply to a price enquiry on WhatsApp?
Thank the customer, confirm the item and size, give the price and suggest the next step, such as keeping one aside or sharing a payment link. Paste the message here and fill in the [price] placeholder in the reply.
How do I reply politely to a customer complaint on WhatsApp?
Apologise for the specific problem, say what you will do and by when, and offer a call if it is serious. Choose the Caring / apologetic tone to get a calm draft.
Can I use these replies as WhatsApp Business quick replies?
Yes. Generate replies for the questions you get most often, edit them, and save them as quick replies in the WhatsApp Business app so you can send them with a shortcut.
Does it work for Instagram or Facebook messages too?
Yes. The reply is plain text, so you can paste it into any chat app. Choose the tone that suits the platform.

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