- Home
- Legal
- Cookies
Cookie Policy
Last updated: November 2, 2026
This Cookie Policy explains how RSFlowHub uses cookies and similar technologies to recognize you when you visit our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your experience by remembering your preferences and enabling core functionality.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for login, authentication, and core functionality
- Analytics Cookies (only with your consent): Google Analytics (
_ga,_ga_*) counts visits and pages viewed on our public website. It does not load until you choose “Accept analytics” in the cookie banner. - Visit counts without cookies: our own page view counter sets no cookie and stores nothing in your browser, so it runs whatever you choose in the banner. What it records is described in our Privacy Policy; it stays off when your browser sends Do Not Track or Global Privacy Control.
- Your choice: the
rf_consentcookie remembers whether you accepted analytics, for 12 months. - Try-it demo: if you test the chatbot demo on our industry pages and then choose to sign up, the standard session cookie (an essential cookie) carries a reference to your demo so the set-up form can show the details you typed. It stores none of the details itself and expires with the session.
- Promoter links: if you open our website through a promoter’s link (one with
?ref=), therf_refcookie keeps only that promoter’s code for 30 days, so an account you create in that time is credited to them. It holds nothing about you and is deleted when you sign up. - Functionality Cookies: Remember user preferences and settings
- Security Cookies: Help detect and prevent fraud or misuse
3. Third-Party Cookies
Google Analytics (website visits) and Razorpay (only on the checkout window when you pay) may place their own cookies on your device. The chat widget and forms that our customers embed on their own websites do not set cookies; the widget keeps a few small values in the visitor's browser storage, described in our chat widget docs.
These third-party cookies are governed by their respective privacy policies.
4. Managing Cookies
You can change your choice at any time with Cookie Settings (also in the footer), or block cookies in your browser settings. However, disabling certain cookies may affect the functionality of our platform.
5. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.
6. Contact Us
If you have any questions about our Cookie Policy, please contact us:
- Email: support@rsflowhub.com
- Website: https://rsflowhub.com