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Review Summary API Specification & Integration Reference

POST Review Summary API

/api/v1/ai/review-summary

Summarize multiple customer reviews to extract recurring positive/negative themes, complaints, and key takeaways.

Base Billing 1 Credit
Typical Response 1-3 s
Client Timeout 15-30 s (recommended)
Provider Fallback Automatic
JSON Contract Envelope v1

Architecture Role & AI Definition

Review Summary API provides low-latency, deterministic REST execution for production engineering workflows. It processes structured payloads with strict schema validation, returns uniform JSON envelopes, and is secured via SHA-256 API key authentication with atomic credit pre-authorization locks.

Production Reliability Guidelines

1. Strict Timeout Windows

Configure a hard client timeout of 5 to 8 seconds. If network latency spikes, cancel connection to avoid holding open sockets in worker pools.

2. Exponential Backoff with Jitter

Upon receiving 429 Rate Limit or transient 5xx, pause with exponential backoff:
wait = min(max_backoff, base * 2^attempt + jitter).

3. Atomic Pre-Auth Locks

RSFlowHub acquires an atomic lock verifying base credits before model invocation. If validation fails, zero credits are deducted.

Request Body Parameters

Field Type Required Description
reviews array Required Required array of customer reviews (Min: 1, Max: 50). Each review can be a raw text string or an object with text/review details.

Example Request

This example demonstrates how to pass an array of customer review strings to extract batch insights.

JSON Request
{
  "reviews": [
    "I love this app, it has changed my life. Best UX ever!",
    "Decent app, but it crashes on launch sometimes on my Android device.",
    "The subscription is way too expensive for what it offers. Cancelled.",
    "Helpful customer support, they resolved my issue within 10 minutes."
  ]
}
curl-trigger.sh cURL
curl -X POST https://rsflowhub.com/api/v1/ai/review-summary \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "reviews": [
      "I love this app, it has changed my life. Best UX ever!",
      "Decent app, but it crashes on launch sometimes on my Android device.",
      "The subscription is way too expensive for what it offers. Cancelled.",
      "Helpful customer support, they resolved my issue within 10 minutes."
    ]
  }'

Example Response

The response details overall summary, positive/negative themes, recurring pain points, and actionable takeaways.

response.json JSON Response
200 OK
{
  "success": true,
  "request_id": "req_7f3a9c2d1e4b8a6f",
  "data": {
    "result": {
      "summary": "Customers generally like the UX and find support helpful, but there are complaints about high subscription costs and app crashes on Android.",
      "overall_sentiment": "mixed",
      "total_analyzed": 4,
      "positive_themes": [
        "User experience",
        "Responsive support"
      ],
      "negative_themes": [
        "Android crashes",
        "High subscription pricing"
      ],
      "common_praise": [
        "Best UX ever",
        "Support resolved issue in 10 minutes"
      ],
      "common_complaints": [
        "Crashes on Android launch",
        "Too expensive subscription"
      ],
      "recurring_pain_points": [
        "App crash blocking access",
        "High cost barrier"
      ],
      "common_suggestions": [],
      "important_patterns": [
        "Android users encounter stability issues",
        "Pricing causes subscriber churn"
      ],
      "key_takeaways": [
        "Investigate Android boot crash immediately",
        "Consider reviewing pricing tiers or value delivery"
      ]
    }
  },
  "meta": {
    "version": "v1",
    "timestamp": "2026-09-27T12:34:56+00:00"
  }
}

API Request Example

Use the cURL snippet below to test the endpoint.

curl-trigger.sh cURL
curl -X POST 'https://rsflowhub.com/api/v1/ai/review-summary' \
  -H 'Authorization: Bearer YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
    "reviews": [
        "I love this app, it has changed my life. Best UX ever!",
        "Decent app, but it crashes on launch sometimes on my Android device.",
        "The subscription is way too expensive for what it offers. Cancelled.",
        "Helpful customer support, they resolved my issue within 10 minutes."
    ]
}'

Want to try it without code? Test this request in the live Playground.


Common Failure Modes & Troubleshooting Matrix

HTTP Code Error Code Root Cause Recommended Remediation
401 API_KEY_MISSING / INVALID_API_KEY No key sent, or the key was mistyped or regenerated. Copy the current key from Dashboard → API Keys and send it as Authorization: Bearer (or X-API-Key).
402 INSUFFICIENT_CREDITS Your balance cannot cover the estimate for this call (base 3 credits plus input/output size). Buy a plan in Dashboard → Billing. Nothing was charged.
422 VALIDATION_ERROR A field is missing, too long or the wrong type, or the body is not valid JSON. Read error.details for the field messages and fix the request. Do not retry the same body.
429 RATE_LIMIT_EXCEEDED Your plan-wide or per-endpoint per-minute limit was reached. Wait the seconds in the Retry-After header, then retry with jitter. Rate limits
502 AI_PROVIDER_ERROR The AI model and its backup both failed. Retry with backoff and check the status page. Nothing was charged.

Technical Q&A (FAQ)

Each Review Summary API call costs 3 base credits, plus about 1 credit per 1,000 input characters and 1 credit per 500 output characters. Failed calls are not charged.

Review Summary API runs on Google Gemini (gemini-2.5-flash), with automatic fallback to OpenAI (gpt-4.1-mini) if the primary provider fails or rate-limits. Models are tuned per task, so your integration does not change when we upgrade them.

Yes. Identical requests within 24 hours are answered from cache, which is faster and free or discounted in credits.

Most requests complete in 1 to 3 seconds; set a client timeout of 60 seconds so a call that switches to a backup model can finish. On HTTP 429, wait for the Retry-After delay. Retry network errors once or twice with exponential backoff and jitter.

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