Automated Helpdesk Ticket Classification & Reply AI APIs

curl -X POST "https://rsflowhub.com/api/v1/ai/ticket-analyze" \
  -H "X-API-Key: rfh_your_api_key" \
  -H "Content-Type: application/json" \
  -d '{"ticket":"I cannot log in since this morning. The reset password email never arrives and I have a client demo in 2 hours."}'

<?php

$response = (new \GuzzleHttp\Client())->post('https://rsflowhub.com/api/v1/ai/ticket-analyze', [
    'headers' => ['X-API-Key' => 'rfh_your_api_key'],
    'json' => json_decode('{"ticket":"I cannot log in since this morning. The reset password email never arrives and I have a client demo in 2 hours."}', true),
]);

print_r(json_decode($response->getBody(), true));

const response = await fetch("https://rsflowhub.com/api/v1/ai/ticket-analyze", {
  method: "POST",
  headers: {
    "X-API-Key": "rfh_your_api_key",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({"ticket":"I cannot log in since this morning. The reset password email never arrives and I have a client demo in 2 hours."})
});

console.log(await response.json());

import requests

response = requests.post(
    "https://rsflowhub.com/api/v1/ai/ticket-analyze",
    headers={"X-API-Key": "rfh_your_api_key"},
    json={"ticket":"I cannot log in since this morning. The reset password email never arrives and I have a client demo in 2 hours."},
)
print(response.json())

{
    "success": true,
    "request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
    "data": {
        "result": {
            "category": "account_access",
            "intent": "login_issue",
            "sentiment": "negative",
            "priority": "high",
            "urgency": "high",
            "issue_summary": "User cannot log in and password reset emails are not arriving.",
            "key_problem": "Password reset email not delivered",
            "requires_human": true,
            "suggested_department": "technical_support",
            "recommended_action": "Verify email deliverability and send a manual reset link.",
            "language": "en",
            "confidence": 0.9
        }
    },
    "meta": {
        "version": "v1",
        "timestamp": "2026-10-05T09:30:00Z"
    }
}