Review Analyze
Analyze sentiment, category, key topics, emotions, and urgency of a customer review.
/api/v1/ai/review-analyze
Automate review sentiment extraction, pros & cons summarization, and automated public review responses at scale.
{
"review": "Delivery was fast and the build quality is great, but the battery dies by mid-afternoon."
}
{
"data": {
"result": {
"sentiment": "mixed",
"confidence": 0.88,
"language": "en",
"category": "product_quality",
"emotions": [
"satisfaction",
"frustration"
],
"key_topics": [
"delivery",
"build quality",
"battery life"
],
"positive_points": [
"Fast delivery",
"Great build quality"
],
"negative_points": [
"Short battery life"
],
"pain_points": [
"Battery does not last a full day"
],
"suggestions": [
"Improve battery capacity"
],
"urgency": "medium",
"attention_recommended": true
}
}
}
2 to 4 credits per call. Each one has its own page with parameters, code and examples.
Analyze sentiment, category, key topics, emotions, and urgency of a customer review.
/api/v1/ai/review-analyze
Summarize a batch of customer reviews, extracting positive/negative themes, complaints, and suggestions.
/api/v1/ai/review-summary
Generate a professional, context-appropriate response to a customer review.
/api/v1/ai/review-reply
Analyze multiple reviews to generate actionable business recommendations and priorities.
/api/v1/ai/review-insights
RSFlowHub Review & Customer Experience APIs turn unstructured feedback from Google Maps, Amazon, Apple App Store, and Trustpilot into actionable product insights. Endpoints extract canonical pros and cons, detect churn indicators, and generate empathetic, brand-aligned public responses at enterprise scale.
X-API-Key headerA real request to POST /api/v1/ai/review-analyze. Every API in this category works the same way.
curl -X POST "https://rsflowhub.com/api/v1/ai/review-analyze" \
-H "X-API-Key: rfh_your_api_key" \
-H "Content-Type: application/json" \
-d '{"review":"Delivery was fast and the build quality is great, but the battery dies by mid-afternoon."}'
<?php
$response = (new \GuzzleHttp\Client())->post('https://rsflowhub.com/api/v1/ai/review-analyze', [
'headers' => ['X-API-Key' => 'rfh_your_api_key'],
'json' => json_decode('{"review":"Delivery was fast and the build quality is great, but the battery dies by mid-afternoon."}', true),
]);
print_r(json_decode($response->getBody(), true));
const response = await fetch("https://rsflowhub.com/api/v1/ai/review-analyze", {
method: "POST",
headers: {
"X-API-Key": "rfh_your_api_key",
"Content-Type": "application/json"
},
body: JSON.stringify({"review":"Delivery was fast and the build quality is great, but the battery dies by mid-afternoon."})
});
console.log(await response.json());
import requests
response = requests.post(
"https://rsflowhub.com/api/v1/ai/review-analyze",
headers={"X-API-Key": "rfh_your_api_key"},
json={"review":"Delivery was fast and the build quality is great, but the battery dies by mid-afternoon."},
)
print(response.json())
{
"success": true,
"request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
"data": {
"result": {
"sentiment": "mixed",
"confidence": 0.88,
"language": "en",
"category": "product_quality",
"emotions": [
"satisfaction",
"frustration"
],
"key_topics": [
"delivery",
"build quality",
"battery life"
],
"positive_points": [
"Fast delivery",
"Great build quality"
],
"negative_points": [
"Short battery life"
],
"pain_points": [
"Battery does not last a full day"
],
"suggestions": [
"Improve battery capacity"
],
"urgency": "medium",
"attention_recommended": true
}
},
"meta": {
"version": "v1",
"timestamp": "2026-10-05T09:30:00Z"
}
}
Automatically groups review feedback into key product strengths and weaknesses.
Generates personalized responses to 1-star and 5-star customer reviews instantly.
Predicts customer satisfaction and churn risk from feedback transcripts.
Typical pipelines built with Customer Experience & Review APIs.
Aggregate thousands of marketplace reviews to surface automated bulleted product strengths and flaws on product detail pages.
Draft individualized, courteous responses to 1-star complaints and 5-star praise to boost developer ranking and brand reputation.
Flag dissatisfied enterprise accounts from open-ended survey text before contract renewal dates.
How the Customer Experience & Review APIs compare with calling a provider directly or running your own models.
| Topic | RSFlowHub | Provider SDK | Self-hosted |
|---|---|---|---|
| Aspect Extraction | Built-in Pros/Cons Separation | Unstructured Text Output | Complex NLP Pipeline |
| Public Review Replies | Brand & Tone Guardrails Built-in | Risk of Hallucination | Requires Fine-Tuning |
| Batch Processing | Concurrent Edge Gateway | Rate Limit Bottlenecks | Limited by GPU Memory |
Free plan with 100 credits/month + 1,000 bonus credits when you sign in before 23 Nov. One key works for every API in every category.
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AI assistant