Emerging Trend & Sentiment Drivers
Detects sudden spikes in customer complaints or praise topics across time to surface hidden product issues.
Review intelligence API discovering product trends, feature gaps, competitor weaknesses, and sentiment drivers.
https://rsflowhub.com/api/v1/ai/review-insights
X-API-Key header{
"reviews": [
{
"text": "The software is great but missing single sign-on (SSO).",
"rating": 3
},
{
"text": "Very intuitive interface, we onboarded our team of 20 in a single afternoon.",
"rating": 5
},
{
"text": "The billing page keeps throwing error 500 when I try to update my card details.",
"rating": 2
},
{
"text": "We need custom user permissions. The current admin vs member roles are not enough.",
"rating": 3
}
],
"context": "B2B SaaS project management tool"
}
{
"result": {
"executive_summary": "Satisfaction is high overall; battery life is the main driver of negative reviews.",
"top_strengths": [
"Build quality",
"Shipping speed"
],
"top_weaknesses": [
"Battery life"
],
"recurring_complaints": [
"Battery drains quickly"
],
"feature_requests": [
"Fast charging"
],
"emerging_patterns": [
"More complaints since firmware 2.1"
],
"recommended_actions": [
{
"action": "Ship a battery optimisation update",
"priority": "high",
"rationale": "Most frequent complaint in recent reviews"
}
]
}
}
E-Commerce & App Review Topic Intelligence API is a REST API on RSFlowHub for web, mobile and AI agent applications. Send a JSON request to POST /api/v1/ai/review-insights with your API key; RSFlowHub runs it on a tuned AI model, falls back to a backup provider if needed, and returns a structured JSON result, usually within 1 to 3 seconds.
POST /api/v1/ai/review-insightsX-API-Key headerSend these fields as a JSON body. An invalid or missing field returns a 422 error that names the field.
| Field | Type | Required | Description |
|---|---|---|---|
reviews |
array | Required | Required array of reviews to analyze (Min: 1, Max: 50). Can contain strings or structured objects. |
context |
string | Optional | Optional business context to frame insights. |
Copy, replace rfh_your_api_key with your key and run. Prefer a client library? See the official SDKs.
curl -X POST "https://rsflowhub.com/api/v1/ai/review-insights" \
-H "Content-Type: application/json" \
-H "X-API-Key: rfh_your_api_key" \
-d '{"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"}'
<?php
$client = new \GuzzleHttp\Client();
$response = $client->post('https://rsflowhub.com/api/v1/ai/review-insights', [
'headers' => [
'Content-Type' => 'application/json',
'X-API-Key' => 'rfh_your_api_key',
],
'json' => array (
'reviews' =>
array (
0 =>
array (
'text' => 'The software is great but missing single sign-on (SSO).',
'rating' => 3,
),
1 =>
array (
'text' => 'Very intuitive interface, we onboarded our team of 20 in a single afternoon.',
'rating' => 5,
),
2 =>
array (
'text' => 'The billing page keeps throwing error 500 when I try to update my card details.',
'rating' => 2,
),
3 =>
array (
'text' => 'We need custom user permissions. The current admin vs member roles are not enough.',
'rating' => 3,
),
),
'context' => 'B2B SaaS project management tool',
),
]);
echo $response->getBody();
const response = await fetch('https://rsflowhub.com/api/v1/ai/review-insights', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-API-Key': 'rfh_your_api_key'
},
body: JSON.stringify({"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"})
});
const data = await response.json();
console.log(data);
import requests
url = "https://rsflowhub.com/api/v1/ai/review-insights"
headers = {
"Content-Type": "application/json",
"X-API-Key": "rfh_your_api_key"
}
payload = {"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"}
response = requests.post(url, json=payload, headers=headers)
print(response.json())
Every RSFlowHub endpoint uses the same envelope, so one parser handles all of them. Failed calls are not charged.
{
"success": true,
"request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
"data": {
"result": {
"executive_summary": "Satisfaction is high overall; battery life is the main driver of negative reviews.",
"top_strengths": [
"Build quality",
"Shipping speed"
],
"top_weaknesses": [
"Battery life"
],
"recurring_complaints": [
"Battery drains quickly"
],
"feature_requests": [
"Fast charging"
],
"emerging_patterns": [
"More complaints since firmware 2.1"
],
"recommended_actions": [
{
"action": "Ship a battery optimisation update",
"priority": "high",
"rationale": "Most frequent complaint in recent reviews"
}
]
}
},
"meta": {
"version": "v1",
"timestamp": "2026-10-05T09:30:00Z"
}
}
{
"success": false,
"request_id": "req_8c1d4e2a-7f3b-4a9c",
"error": {
"code": "VALIDATION_ERROR",
"message": "The given data was invalid.",
"details": {
"reviews": [
"This field is required."
]
}
},
"meta": {
"version": "v1",
"timestamp": "2026-10-05T09:30:00Z"
}
}
| Field | Type | Meaning |
|---|---|---|
success | boolean | true when the call worked, false on any error. |
request_id | string | Unique id for this call. Quote it when you contact support. |
data.result | object | The result of this endpoint (see the example). |
error | object | Only on failure: code, message and details per field. |
meta | object | API version and server timestamp. |
All error codes: Errors reference
Detects sudden spikes in customer complaints or praise topics across time to surface hidden product issues.
Extracts competitor product flaws and weaknesses mentioned in comparative buyer reviews.
Mines customer feedback to identify explicitly requested missing features and product improvements.
Outputs high-level strategic summaries for product, engineering, and marketing leadership teams.
How teams use the E-Commerce & App Review Topic Intelligence API in production.
Mine thousands of user reviews to discover the top 5 requested missing features and UI friction points.
{"feature_gaps": ["CSV/PDF Export", "Google SSO Login"], "demand_level": "high"}Drives customer-centric product roadmap decisions.
Analyze competitor product reviews on Amazon to identify durability and sizing complaints.
{"competitor_weakness": "Strap durability", "opportunity": "Highlight reinforced stitching in ads"}Gives marketing teams a sharp competitive edge in product positioning.
Track customer satisfaction trends across multiple restaurant or hotel locations over time.
{"location": "Location A", "issue": "Service speed delay", "urgency": "medium"}Improves regional service quality standards.
The same job done three ways.
| Topic | RSFlowHub API | Raw LLM prompts | Rules / regex |
|---|---|---|---|
| Output | Validated JSON fields | Free text you have to parse | Fixed patterns only |
| Setup | One POST request, no prompts | Write and maintain prompts and parsing | Write and maintain rule lists |
| Provider outage | Automatic fallback to a backup model | You build retries and a second vendor | Not applicable |
| Pricing | 3 credits per call, failed calls free | Per token, per vendor | Your own servers and upkeep |
| Understands context | Yes, AI model | Yes, AI model | No, keywords only |
Free plan with 100 credits/month + 1,000 bonus credits when you sign in before 23 Nov. Test it in the playground first, no code needed.
Flowy
AI assistant